Refund & Cancellation Policy

Paid plans are billed according to the billing period selected during checkout.

Unless otherwise stated, subscriptions automatically renew until cancelled.

You can cancel your subscription through the available account billing controls or by contacting support@adpilotos.com.

After cancellation, your subscription will generally remain active until the end of the current paid billing period.

Subscription payments are generally non-refundable once a billing period has started, except where:

• Required by applicable law
• A duplicate charge occurred
• We determine that a billing error occurred
• A refund is expressly approved by AdPilot OS

Free plans do not generate subscription charges.

If you upgrade from a free plan, the applicable paid-plan billing terms apply immediately according to the checkout terms presented at purchase.

When upgrading a subscription, billing adjustments may be handled according to the payment provider's applicable proration rules.

A downgrade may take effect at the end of the current billing period unless otherwise stated.

Features or limits associated with the previous plan may no longer be available after the downgrade.

If a payment fails, we may retry the payment or restrict access to paid features until payment is successfully completed.

If you believe you were charged incorrectly or more than once, contact support@adpilotos.com.

Please include the relevant transaction information so we can investigate.

Refund requests should include:

• Account email
• Transaction date
• Payment amount
• Reason for the request

We will review requests and respond within a reasonable period.

We may change subscription pricing or plan features in the future.

Existing subscribers will receive appropriate notice where required.